Can a diner reach the menu, booking, or order action?

Use this seven-point checklist to review a restaurant website and record the evidence behind your recommendations.

• Check the main customer actions.
• Separate observations from assumptions.
• Turn a finding into a practical next step.

How delivery works (state this on the page, per §9 “explain the checklist delivery clearly”): Enter your email and the checklist is sent to you right away. The checklist is yours either way — the product-emails option above is separate and optional.

What’s inside the checklist

The Restaurant Website Action-Path Checklist — before recommending a redesign, check whether a visitor can complete the restaurant’s most important actions. For each item, record: Source URL / Date checked / What happened / Recommended next step.

1. Menu — Can a visitor locate the current menu from the main navigation or another obvious action?
2. Menu Readability — Can the menu be read comfortably on a phone without repeatedly zooming or moving sideways?
3. Reservations — If the restaurant accepts reservations, does its booking action reach the intended destination?
4. Ordering — If online ordering is offered, does the order link reach the correct active ordering page?
5. Calling — Is the phone number visible, correct, and usable as a tap-to-call action on a phone?
6. Hours and Directions — Are opening hours, the address, and the directions link present and consistent with the restaurant’s confirmed information?
7. Follow-Through — After choosing the main action, does the visitor understand what happens next?

Plus a Priority Worksheet (Observed issue / Evidence / Why it may matter / Proposed improvement / What is excluded / How completion will be checked) and the closing rule: use observed facts, confirm uncertainty with the restaurant, and do not attach a revenue estimate to a problem without supporting data.